Privacy Policy

1. Information We Collect

When you use King City Disposal's services, we may collect the following information:

• Contact Information: Name, phone number, email address
• Service Address: Delivery and pickup location for your dumpster rental
• Payment Information: Processed securely through our payment provider (Stripe)
• Communication Records: Text messages and call logs related to your rental

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your dumpster rental orders
• Communicate with you about your rental (delivery updates, pickup reminders)
• Send appointment reminders and service notifications via SMS
• Process payments securely
• Improve our services and customer experience
• Respond to your inquiries and provide customer support

3. SMS/Text Messaging

By providing your phone number, you consent to receive text messages from King City Disposal regarding:

• Booking confirmations
• Delivery and pickup reminders
• Service updates and notifications
• Responses to your inquiries

Message frequency varies. Standard message and data rates may apply. Reply STOP to opt out of text messages at any time.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Service Providers: Payment processors (Stripe), communication services (Twilio) that help us operate our business
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at (618) 231-8481.